• Multi Language
• Support Tickets List
• Support Tickets Details
• Customer Emails
• Email Logs (including tickets emails log when its enabled)

How to install the addon:

• Upload & unzip the emails_read_report.zip in the main root WHMCS directory
• In the admin WHMCS menu go to Setup > Addon Modules, and Activate the module
• Then enable the permmisions for all the groups
• That's it!

Now you can start using the addon:

• Under "Client Profile > Emails" or under "Utilities > Logs > Email Message Log" or in the "Tickets Support system" you will see in the last column a new green check icon
• If the icon is disabled then the customer still didn't see the email
• If its bold and enabled then the customer can read the email
• By clicking on this icon you will get a popup with a full report: how many times the customer read this email and all the details (time, ip , browser)

Uninstall the addon:

• If you want to remove all the emails read history report
• Go to the module configurations and check first the "On deactivate delete info" checkbox and click save
• Then Uninstall the addon

support@itech-websolutions.com

Enjoy!