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Ticket Center

Isaac Glikson

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Description

Do you manage more then one WHMCS account ?

Do you want to give ticket support for another company that is using WHMCS ?

This is the addon for you!

With this plugin you can watch a multiple remote WHMCS ticket system, inside your local ticket system in the same screen in real time!!

Features:

  • You can define the sort order for the accounts.

  • You can define to temporary enable or disable an account.

  • You can define the number of tickets you want to watch( in each account).

  • You can define the type of status you want to watch (in each account).

  • You can define to filter only tickets with admin id (comma delimited) you want to watch (in each account).

  • You can define to filter only tickets with department id (comma delimited) you want to watch (in each account).

  • You can define permission to show the remote tickets only to a specific department id (comma delimited) (in each account).

  • You can define permission to show the remote tickets only to a specific admin id (comma delimited) (in each account).

  • You can define the location of the remote tickets inside the ticket page (in each account).

  • Multi language support

  • RTL support

  • Mobile responsive

How to install the addon:

  1. Just unzip it in the main WHMCS folder,
  2. Then in the top menu go to "Setup > Addons Modules" and activate the module + enter the license key, and configure the permissions.
  3. Then click on the top menu "Addons > Ticket Center" and enter the configuration. (you can get the remote API Credential from the remote WHMCS admin in the menu: "Setup > Staff Management > Manage API Credentials" )

That's it!! You can now view the remote tickets in the regular tickets list, and click on every line to open a new window and go directly to this ticket in the remote WHMCS website.

Pricing:

$99 / year including support & updates

For support commands or ideas:

support@itech-websolutions.com

Enjoy!


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