Intro

This addon uses the Action Hook system and runs when a ticket is closed. It checks for any custom fields configured for the assigned support department and tries to empty their applicable values on the ticket. This is useful if the ticket custom fields are used to contain sensitive details, such as logins, that should be removed when a ticket is closed.

Requirements

No special server configuration needed.

Purchase

It is $6.00 CAD monthly (or $60 CAD annually - essentially getting 12 months for the price of 10) with free support & updates for as long as your service is Active.