AI Support Assistant for WHMCS

Core Features

AI Integration

• OpenAI GPT-4o, o1, 3.5 series support
• Anthropic Claude (Sonnet, Haiku, Opus) support + Sonnet 3.7 with Reasoning
• Flexible provider switching
• Context-aware processing
• Multi-model consistency

Smart Response System

• Ticket context analysis
• Knowledge base article matching
• Product information integration
• Similar ticket recognition
• Technical value preservation
• Contextual suggestions
• Pattern-based language handling

Autopilot Mode

• Automatic ticket responses with configurable delay
• Multiple response scope options (initial only, limited exchanges, unlimited)
• Full conversation context awareness
• Professional formatting with proper spacing and URL handling

Language Support

• Advanced language detection
• Enhanced multilingual processing
• 26 supported languages: English, Dutch, Russian, German, French, Spanish, Italian, Portuguese, Polish, Turkish, Czech, Danish, Swedish, Hungarian, Romanian, Finnish, Maltese, Latvian, Lithuanian, Estonian, Slovenian, Irish, Greek, Croatian, Slovak, Bulgarian
• Language-appropriate formatting
• Robust pattern recognition

Content Integration

• Knowledge base articles
• Product information
• Historical tickets
• Hidden product handling
• Technical specifications

Technical Requirements

• WHMCS 8.9+
• PHP 7.4+
• OpenAI or Anthropic API key
• Valid license key

Quick Setup

1. Upload module files
2. Activate module
3. Configure API settings
4. Start using

How to Use

1. Open support ticket
2. Click Robot icon
3. Review suggestion
4. Edit if needed
5. Send to customer

Streamline your WHMCS support with AI assistance by ArkHost.